1. ACCEPTANCE OF ORDERS

    Welcome to MoonwalkUSA. MoonwalkUSA provides its products to you subject to the following Terms and Conditions, which may be updated from time to time without prior notice. You may review the most current version at: https://moonwalkinflatable.us/

  2. MoonwalkUSA accepts and confirms the Buyer’s order for the items and goods described on the sales invoice. By placing an order, the Buyer agrees to the terms and conditions of sale outlined below. No additional or conflicting terms will be accepted unless agreed to in writing and signed by authorized MoonwalkUSA personnel.

    It is the Buyer’s full responsibility to verify all applicable laws and regulations with their local government regarding the purchase and use of MoonwalkUSA products. The Buyer agrees and acknowledges that MoonwalkUSA is not registered to sell products in the states of Pennsylvania (PA) and New Jersey (NJ). The Buyer agrees to obtain all required certificates and licenses before using any MoonwalkUSA product.

    MoonwalkUSA is not responsible for typographical or clerical errors in any quotation, order, or publication.

    PRICES

    Unless expressly stated otherwise, all merchandise prices are F.O.B. Livonia, Michigan. Prices, discounts, quotations, and specifications are subject to change without notice unless a required deposit or payment has been received.

    PAYMENT

    All charges are payable in U.S. Dollars. Payment shall be made as follows:

    • A 60% deposit is required on all custom-made items, including customer name tags, custom designs, and non-standard colors.

    • All units are sold on a first-come, first-served basis. To guarantee the next available unit, a 25% deposit is required.

    • The remaining balance must be paid within 7 days after the unit becomes available.

    • Each order must be paid in full before shipping.

    SALES TAX

    MoonwalkUSA’s prices do not include sales tax. Any present or future sales tax applicable to the sale or use of products shall be paid by the Buyer. The Buyer agrees to indemnify and hold MoonwalkUSA harmless from all taxes, including interest and penalties, resulting from the Buyer’s failure to qualify for any tax exemption.

    SHIPMENT

    Shipping dates depend on the Buyer promptly providing complete shipping information and full payment. Goods are deemed delivered when placed with the carrier and consigned to the Buyer. Risk of loss or damage passes to the Buyer at that point.

    Manufacturing defects must be reported in writing within 10 days from the date the freight is picked up. If no shipping method is specified by the Buyer, MoonwalkUSA will select one at its discretion. All shipment-related costs (insurance, duties, taxes, etc.) are the sole responsibility of the Buyer.

    CONTINUED PRODUCT AVAILABILITY

    MoonwalkUSA reserves the right to discontinue any model or make product design changes without any obligation to retrofit previous purchases.

    COPYRIGHTS

    All logos, trademarks, artwork, literature, photos, and designs are proprietary to MoonwalkUSA. Unauthorized reproduction is a copyright infringement and subject to legal action. Buyer shall notify MoonwalkUSA of any potential third-party infringement issues.

    RETURN AND CANCELLATION POLICY

    The Buyer has 7 days from receipt to report any defects or damage. For manufacturing defects, the Seller will provide repairs either locally or at a designated facility.

    To cancel an order, the Buyer must request a return and refund authorization within 7 days of receipt. Returned items must be unused, in new condition, and in original packaging. A 15% restocking fee and all shipping and payment processing costs will be the Buyer’s responsibility.

    Returns will not be accepted for custom-manufactured products.

    If an order is changed or canceled after payment, MoonwalkUSA may retain part or all of the payment to cover production adjustments. Only some MoonwalkUSA products are certified for PA and NJ; Buyer is responsible for obtaining necessary certifications.

    DELAYED DELIVERIES

    MoonwalkUSA will make reasonable efforts to meet delivery dates, but is not liable for delays caused by circumstances beyond its control.

    PRODUCT TOLERANCES

    All product weights, colors, and dimensions are approximate and within standard industry tolerances.

    INSURANCE

    The Buyer agrees to maintain general liability insurance with a minimum limit of $1,000,000 in connection with the use or rental of MoonwalkUSA goods.

    GOVERNING LAW; VENUE; ATTORNEYS’ FEES

    This agreement shall be governed by the laws of the State of Michigan. Any litigation shall be brought in Wayne County Superior Court or the U.S. District Court for Michigan. The prevailing party shall be entitled to recover reasonable attorneys’ fees and expenses.

    LIMITED WARRANTY

    MoonwalkUSA warrants its products to be free of material defects in workmanship and materials under the following conditions:

    • Commercial Grade Inflatables and Dunk Tanks: One (1) year from shipment or pickup date.

    • Sumo Equipment and Residential Inflatables: Ninety (90) days.

    • Accessories (hand trucks, etc.): Thirty (30) days.

    Blower warranties are provided by the blower manufacturer. No warranty is provided for zippers, netting, Velcro, basketball hoops, gloves, pedestals, cords, suits, tarps, sandbags, or storage bags. Wear covers and slide covers are not warranted and may require replacement.

    All tents, zorb balls, water balls, chairs, and clearance items are sold “as-is.” Color variation is not considered a defect. All warranty requests are subject to inspection. Shipping for warranty repairs is the Buyer’s responsibility.

    Misuse, improper maintenance, or neglect will void the warranty. Buyer must use stakes, tie-downs, and ground covers at all times.

    Warranty applies only to the original purchaser.

    LIMITATION OF LIABILITY

    MoonwalkUSA shall not be liable for incidental, consequential, punitive, or special damages arising from this agreement or the use or inability to use any product.